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Job Vacancy Islamabad, Federal Board – Inbound Customer Support Team Lead at Abacus Outsourcing

Abacus Outsourcing company logo
Published 2 days ago

Abacus Outsourcing is excited to announce openings for the position of Inbound Customer Support Team Lead in Islamabad. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Abacus Outsourcing, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Abacus Outsourcing.

Job Information

Company:Abacus Outsourcing
Position:Inbound Customer Support Team Lead
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 70.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Join Abacus Consulting—a leader in business process outsourcing with over 35 years of experience. We are seeking a motivated Team Lead in Islamabad to manage operations, enhance employee engagement, and drive the achievement of business objectives.

Key Responsibilities:

  • Oversee daily team activities, ensuring compliance with policies and key performance indicators (KPIs).
  • Inspire team members and coordinate shift schedules.
  • Facilitate team meetings and address operational challenges.

Requirements: A Bachelor’s degree, 1-2 years of experience in a call center as a Team Lead, strong communication skills, and proficiency in MS Excel.

Working Hours: Rotational shifts (9 hours) with 2 days off weekly.

Salary: Rs70,00.00 – Rs80,00.00 per month.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Federal Board
City Islamabad
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Company Information

Abacus Outsourcing

Abacus Outsourcing, based in Pakistan, is a leading provider of comprehensive outsourcing solutions. Specializing in finance, accounting, and administrative services, the company aims to enhance operational efficiency for businesses across various industries. With a dedicated team of professionals and advanced technology, Abacus Outsourcing delivers tailored services that help organizations reduce costs and improve productivity. Committed to excellence and customer satisfaction, Abacus is a trusted partner for companies looking to streamline their operations and focus on their core competencies.