WorkSmart Pakistan

Job Vacancy Rawalpindi, Punjab – Quality Assurance Specialist at Benchmark BPO Pvt Ltd

Benchmark BPO Pvt Ltd company logo
Published 5 days ago

Benchmark BPO Pvt Ltd is currently accepting applications for the role of Quality Assurance Specialist in Rawalpindi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Benchmark BPO Pvt Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Benchmark BPO Pvt Ltd
Position:Quality Assurance Specialist
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 - PKR 120.000 per Month
Job Type:Full-time

Job Description

Benchmark BPO Pvt Ltd is seeking a dedicated Quality Assurance Specialist for our call center. In this role, you will monitor and evaluate customer interactions to uphold our exemplary standards. Key responsibilities include assessing call quality, providing coaching to agents, and collaborating on quality improvement initiatives.

Qualifications:

  • Experience in a Quality Assurance role in a call center.
  • Strong analytical skills and attention to detail.

Job Type: Full-time

Pay: Rs30,00.00 – Rs60,00.00 per month

Location: In person

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Rawalpindi
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Company Information

Benchmark BPO Pvt Ltd

Benchmark BPO Pvt Ltd is a leading business process outsourcing company based in Pakistan. Established with a commitment to delivering exceptional services, the company specializes in customer support, technical assistance, and back-office operations. With a team of skilled professionals and state-of-the-art technology, Benchmark BPO focuses on enhancing operational efficiency for its clients across various industries. Their dedication to quality and customer satisfaction has positioned them as a trusted partner in the BPO sector, driving success for businesses locally and internationally.