WorkSmart Pakistan

Job Vacancy Karachi, Sindh – Call QA Agent at Dany Technologies

Dany Technologies company logo
Published 6 days ago

Dany Technologies is inviting applications for the role of Call QA Agent in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Dany Technologies operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Dany Technologies
Position:Call QA Agent
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Job Type:Full-time

Job Description

Dany Technologies is on the lookout for a committed Call Quality Assurance (QA) Agent to elevate the quality of our customer service. The QA Agent will play a critical role in providing constructive feedback to both agents and management, aiming to enhance overall performance and customer satisfaction. This position is vital in upholding our service standards and identifying opportunities for training and process improvements.

  • Evaluate call quality effectively.
  • Exhibit strong verbal communication skills.
  • Demonstrate a customer service-oriented mindset.
  • Possess proficient computer skills.

Job Type: Full-time

Work Location: Onsite

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Dany Technologies

Dany Technologies is a leading technology company based in Pakistan, dedicated to providing innovative solutions across various sectors. With a focus on software development, IT consulting, and digital transformation, the company aims to help businesses streamline their operations and enhance their online presence. Leveraging the latest technology trends, Dany Technologies is committed to delivering high-quality services that cater to the evolving needs of its clients, positioning itself as a key player in the fast-growing tech landscape of Pakistan.