WorkSmart Pakistan

Job Vacancy Gujranwala, Pakistan – Support Engineer at Ericsson

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Published 3 hours ago

Ericsson is currently seeking applicants for the position of Support Engineer in Gujranwala. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Ericsson, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Ericsson
Position:Support Engineer
City:Gujranwala, Gujranwala
Province:Gujranwala
Education:Confidential
Salary:PKR 45.000 - PKR 180.000 per Month
Job Type:Full-time

Job Description

Ericsson is seeking a skilled and committed Support Engineer to deliver data-driven solutions for customer-reported issues. In this essential role, you will diagnose, isolate, and resolve faults, ensuring network stability while adhering to Service Level Agreements (SLAs). As you accumulate experience, you will address increasingly complex operational and technical challenges for our clients.

Key Responsibilities:

  • Lead investigations and resolve customer issues effectively.
  • Engage in on-site activities and provide emergency fault resolution.
  • Oversee major operational challenges and manage customer contracts.
  • Act as a security expert and primary liaison for customers.

Essential Skills: Proficiency in Customer Problem Management, Negotiation, Data Analysis, Machine Learning, and more.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Gujranwala
City Gujranwala
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Company Information

Ericsson

Ericsson, a global leader in telecommunications, has a strong presence in Pakistan, providing innovative solutions and services that enhance network performance and connectivity. Established in the country for over a decade, Ericsson collaborates with local operators to deliver advanced mobile technology and improve digital infrastructure. The company is committed to fostering technological innovation, driving sustainability, and empowering local communities through digitalization. With its ongoing investments, Ericsson plays a pivotal role in shaping the future of telecommunications in Pakistan.