WorkSmart Pakistan

Job Vacancy Lahore, Pakistan – Product Customer Support Agent at Glixen Technologies

Glixen Technologies company logo
Published 2 days ago

Glixen Technologies is inviting applications for the role of Product Customer Support Agent in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Glixen Technologies operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Glixen Technologies
Position:Product Customer Support Agent
City:Lahore, Lahore
Province:Lahore
Education:Confidential
Salary:PKR 60.000 - PKR 240.000 per Month
Job Type:Full-time

Job Description

Glixen Technologies is seeking a motivated Product Customer Support Agent to join our dynamic team. In this role, you’ll assist customers with inquiries, troubleshoot issues, and ensure an outstanding experience with our products.

Key Responsibilities:

  • Respond promptly to customer inquiries via email, phone, and chat.
  • Develop deep product knowledge to resolve customer issues.
  • Document customer interactions and feedback accurately.
  • Communicate customer feedback to product teams.
  • Collaborate with other departments to enhance customer satisfaction.

Qualifications:

  • 1-2 years of experience in customer service.
  • Excellent verbal and written communication skills.

Job Type: Full-time. Pay: From Rs80,00.00 per month.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lahore
City Lahore
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Company Information

Glixen Technologies

Glixen Technologies, based in Pakistan, is a leading provider of cutting-edge software solutions and IT services. Committed to excellence, the company specializes in web and mobile application development, cloud computing, and AI-driven technologies. With a team of seasoned professionals, Glixen Technologies aims to empower businesses by delivering tailored technological solutions that enhance efficiency and drive growth. Their customer-centric approach and innovative mindset position them as a key player in the rapidly evolving tech landscape.