WorkSmart Pakistan

Job Vacancy Lahore, Punjab – Customer Service Representative (Female) – Night Shift at I Tech

Published 1 day ago

I Tech is inviting applications for the role of Customer Service Representative (Female) – Night Shift in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

I Tech operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:I Tech
Position:Customer Service Representative (Female) – Night Shift
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 60.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Location: On-site, Lahore, Pakistan

Shift: 8:00 PM – 5:00 AM (Monday–Friday)

Off Days: Saturday & Sunday

Job Type: Full-time

About the Role:

We are seeking a dedicated female Customer Service Representative to join our Life Back Taxes campaign. In this role, you will be responsible for managing inbound and outbound calls, addressing client inquiries, and delivering a high-quality customer experience.

Requirements:

– Minimum of 1 year of experience in a call center or customer service role

– Excellent verbal and written English communication skills

– A confident, professional demeanor with a reliable work ethic

– Ability to handle high call volumes efficiently

What We Offer:

– Competitive salary with performance incentives

– Annual raises based on performance

– Gratuity bonus after 3 years of service

– A supportive and growth-oriented work environment

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Punjab
City Lahore
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Company Information

I Tech

I Tech is a leading technology solutions provider based in Pakistan, specializing in software development, IT consulting, and digital transformation services. With a focus on innovation and customer satisfaction, I Tech caters to a diverse range of industries, including healthcare, finance, and education. The company is committed to delivering tailored solutions that enhance operational efficiency and drive business growth. Through a team of skilled professionals, I Tech is dedicated to helping organizations navigate the ever-evolving digital landscape.