Job Vacancy Karachi, Sindh – Quality Assurance Specialist – Call Center at Sourcecode Software House
Sourcecode Software House is inviting applications for the role of Quality Assurance Specialist - Call Center in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Sourcecode Software House operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Sourcecode Software House |
| Position: | Quality Assurance Specialist - Call Center |
| City: | Karachi, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 40.000 - PKR 160.000 per Month |
| Job Type: | Full-time |
Job Description
Sourcecode Software House is thrilled to announce an opening for the position of Quality Assurance Specialist. This full-time, onsite role requires candidates to work evening and night shifts. We are looking for a dedicated, detail-oriented professional with 6 months to 1 year of experience in a recognized software house or call center.
Key Responsibilities:
- Monitor and evaluate call performance
- Provide constructive feedback and coaching to agents
- Conduct thorough audits and present findings
- Identify opportunities for process enhancements
- Ensure a high level of customer satisfaction
Requirements:
- Exceptional communication skills
- Strong attention to detail
- Willingness to work afternoon and night shifts
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi |
| Google Map | Google Map |
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