WorkSmart Pakistan

Job Vacancy Karachi, Sindh – Patient Outreach Specialist at Mac Care

Mac Care company logo
Published 2 days ago

Mac Care is inviting applications for the role of Patient Outreach Specialist in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Mac Care operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Mac Care
Position:Patient Outreach Specialist
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 55.000 - PKR 220.000 per Month
Job Type:Full-time

Job Description

Mac Care is looking for committed doctors and physicians to become Patient Outreach Specialists for our night shift operations. In this pivotal role, you will handle both incoming and outgoing patient calls, providing essential support for patient scheduling, insurance verification, and managing medical records.

Key Responsibilities:

  • Address patient inquiries through phone and email.
  • Schedule and confirm patient appointments.
  • Manage and maintain patient medical data.
  • Process insurance information and secure prior authorizations.
  • Adhere to HIPAA regulations to ensure patient confidentiality.

Qualifications:

  • 1-2 years of relevant experience in a healthcare setting.
  • Availability to work night shifts (6 PM – 3 AM PKST).

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Mac Care

Mac Care is a leading technology service provider based in Pakistan, specializing in Apple product repairs and support. With a team of certified technicians, we offer high-quality services for Mac, iPhone, and iPad devices. Our commitment to customer satisfaction ensures quick turnaround times and reliable solutions tailored to meet individual needs. Whether it’s hardware repairs, software issues, or accessories, Mac Care aims to deliver exceptional service, making technology maintenance hassle-free for all our clients.