WorkSmart Pakistan

Job Vacancy Karachi, Sindh – Senior Contact Center Representative at Mastercard

Mastercard company logo
Published 5 days ago

Mastercard is currently seeking applicants for the position of Senior Contact Center Representative in Karachi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Mastercard, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Mastercard
Position:Senior Contact Center Representative
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated Senior Contact Center Representative to become a vital member of our team. In this role, you will be responsible for managing customer inquiries and delivering exceptional service to ensure a positive customer experience.

The ideal candidate will possess excellent communication skills, prior experience in a contact center environment, and the ability to resolve complex customer issues effectively. Additionally, you will play a key role in training junior staff and enhancing service processes.

If you are passionate about customer service and are eager to contribute to the advancement of our contact center, we invite you to apply.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Mastercard

Mastercard is a global technology company in the payments industry, dedicated to facilitating digital transactions in Pakistan. With a strong focus on innovation, Mastercard supports financial inclusion by providing secure and convenient payment solutions. Through strategic partnerships with local banks and businesses, Mastercard aims to enhance the payment ecosystem, empowering consumers and merchants alike. The company plays a pivotal role in driving the growth of a cashless economy in Pakistan, fostering economic development and improving accessibility to financial services.