Job Vacancy Lahore, Punjab – Customer Service Supervisor at MK Apparel

MK Apparel is currently seeking applicants for the position of Customer Service Supervisor in Lahore. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
MK Apparel, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
Company: | MK Apparel |
Position: | Customer Service Supervisor |
City: | Lahore, Punjab |
Province: | Punjab |
Education: | Confidential |
Salary: | PKR 60.000 - PKR 75.000 per Month |
Job Type: | Full-time |
Job Description
We are seeking a dedicated Customer Support Team Leader to drive our customer support team in efficiently resolving customer inquiries. Key responsibilities include monitoring service quality, collaborating with internal departments, and overseeing order communications, returns, complaints, and escalations. Additionally, you will track service KPIs and mentor team members to ensure they deliver outstanding customer service.
Qualifications: Candidates should possess a Bachelor’s degree in Business Administration or a related field, along with 1-2 years of experience in customer service or a supervisory role, ideally in the E-Commerce sector. Strong communication skills, multitasking abilities, and proficiency in MS Office and CRM tools are essential.
Location: Gajju Matah, Lahore. Job Type: Full-time. Salary: Rs60,00.00 – Rs75,00.00 per month.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Punjab |
City | Lahore |
Google Map | Google Map |
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